Privacy Policy

Effective Date: 03/03/2026

1. Introduction

SafeStep LLC (“Company,” “we,” “our,” or “us”) operates the SafeStep mobile application (“SafeStep” or “the App”). This Privacy Policy explains how we collect, use, share, and protect your information when you use SafeStep. By using the App, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Account Information

We collect personal information when you create and use a SafeStep account, including:

• Full Name
• Email Address
• Password or authentication credentials

Location Information

SafeStep may collect precise or approximate location information from your device when you use location-dependent safety and journey features.

Location information may be used to:

• Provide journey tracking and safety-related functionality
• Determine and communicate journey progress
• Provide journey start and arrival information
• Enable location-related alerts and safety features
• Share relevant journey or location information with Journey Partners or other users you have authorized, where applicable
• Support emergency and safety-related features available within the App

SafeStep accesses location information only where required for features you choose to use and subject to the permissions you provide through your device. You may manage location permissions through your device settings. Disabling location access may prevent certain SafeStep features from functioning properly.

Payment and Subscription Information

SafeStep does not directly collect or store your full payment card information. Purchases and subscriptions made through the App are processed by the applicable app store and payment infrastructure. We may receive information relating to your subscription status, purchased product, transaction, and entitlement in order to provide and manage paid features.

3. How We Use Your Information

We may use information collected through SafeStep to:

• Create and manage your account
• Authenticate and secure access to the App
• Provide SafeStep's journey, location, and safety features
• Provide features you request and maintain the functionality of the App
• Provide information to Journey Partners or other users you authorize
• Manage subscription access and determine eligibility for paid features
• Communicate with you regarding your account or use of the App
• Send transactional communications, including account verification and password reset emails
• Maintain the security and reliability of SafeStep

4. Third-Party Services

We use third-party service providers to operate and support SafeStep. These providers may process information as necessary to provide their respective services.

• Firebase – Used for services such as push notifications and backend functionality.
• Postmark – Used to send transactional emails such as account verification and password reset messages.
• Apple App Store and Google Play – Used to process applicable in-app purchases and subscriptions.
• RevenueCat – Used to manage subscription status, purchases, and access to subscription-based features.

5. Data Sharing

We do not sell your personal information or share it with third parties for their independent marketing purposes.

We may share information:

• With service providers that help us operate SafeStep
• With Journey Partners or other users you specifically authorize to receive journey or location information
• When necessary to provide safety, journey, subscription, or other functionality requested by you
• When required by applicable law, regulation, legal process, or governmental request

6. Location Permissions and User Control

SafeStep will request device permission before accessing location information where permission is required by your operating system.

You can change or revoke SafeStep's location permission at any time through your device settings. Certain journey and safety features may become unavailable or may not function correctly when location access is disabled.

7. Data Security

We implement reasonable administrative and technical safeguards designed to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide SafeStep, maintain your account, fulfill the purposes described in this Privacy Policy, and comply with applicable legal obligations.

9. Children's Privacy

SafeStep is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Your Rights and Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to request access, correction, or deletion of your personal information.

You may also control certain permissions, including location access, through your device settings.

To make a privacy-related request, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the effective date displayed at the top of this policy.

12. Contact Us

SafeStep LLC
Email: info@safestepapp.com
Website: https://www.safestepapp.com